Canberra's Virus & Malware Removal Geeks
Virus & Malware Removal in Canberra
Computer infected? Our local technicians remove viruses, malware, spyware, ransomware and browser hijackers. Same-day often available, on-site or remote, with your machine cleaned up and secured. Published hourly rates.
Virus and malware removal, at a glance
Onsite or remote, across Canberra
Geeks IT Canberra removes viruses, malware, spyware, ransomware and browser hijackers, onsite or remote, across the ACT and Queanbeyan. A technician scans and cleans the machine, then secures it against the next infection. With ransomware, we assess the damage and recover data where possible.
- Area
- Canberra, the ACT and Queanbeyan
- Service
- Onsite and remote
- Price
- $205/hr onsite, $125/hr remote
- Booking
- Book online or 02 6188 9898
Signs Your Computer Is Infected
Recognise any of these symptoms? Your Canberra PC or laptop may have a virus, malware or spyware infection that needs sorting now.
Computer Running Extremely Slow
Malware quietly chewing through CPU and memory, grinding your system to a crawl.
Pop-ups, Ads & Scareware
Adware and scareware flooding your screen with fake virus warnings and unwanted ads.
Programs Opening or Closing on Their Own
A trojan or remote-access malware taking control of your apps without your input.
Files Missing or Encrypted
Ransomware locking up your data and demanding payment to release it.
Browser Redirecting to Strange Sites
A browser hijacker or DNS tampering pushing you to dodgy, malicious websites.
Antivirus Disabled or Not Working
Malware switching off your security software so it can hide from detection.
Fake "Tech Support" Takeover
A scam pop-up or caller convinced you to give remote access — we lock them out and clean up.
Computer Crashing or Freezing
Rootkits or system-level malware causing instability, random crashes and blue screens.
Our Virus & Malware Removal Services
Complete threat detection, removal and clean-up for every kind of infection — then your machine secured against the next one.
Complete Virus & Malware Scan and Removal
Deep system scan with professional-grade tools to find and remove what's there.
Ransomware Assessment & Clean-Up
Assess ransomware damage, recover data where possible, and clean the machine so it's safe to use.
Spyware & Keylogger Removal
Find and remove hidden spyware, keyloggers and surveillance software stealing your data.
Browser Hijacker & Adware Cleanup
Strip out unwanted toolbars, redirects and pop-ups and restore your browser settings.
Trojan & Rootkit Removal
Advanced scanning for trojans and deeply embedded rootkits hiding at the system level.
Scam & Fake "Tech Support" Recovery
Hit by a fake support pop-up or remote-access scam? We cut off access and clean the machine out.
Post-Clean-Up Securing
Once it's clean, we update your software, tidy your security settings and lock things down. Ongoing protection plans live at IT Security.
Data Recovery from Infected Systems
Recover files from virus-damaged drives and corrupted systems wherever possible.
How It Works
Three simple steps to a clean, secure computer.
Book Online or Call
Tell us about your symptoms. Book online or call us.
We Scan & Remove
A Canberra technician arrives (same-day is often available) or connects remotely, runs a deep scan, and removes what it finds.
Cleaned & Secured
We clean up the mess, tidy your security settings and make sure your system is safe to use again.
Why Choose Geeks IT Canberra
Thorough virus and malware clean-ups for Canberra households & businesses. Here's how we work.
Complete Threat Removal
We don't just clear the obvious stuff — we deep-scan the whole system to find and remove viruses, trojans, rootkits and spyware.
Same-Day, On-Site or Remote
Infections are urgent. Book early and we'll come to your home or office anywhere in the ACT — or jump on remotely if that's quicker.
Cleaned & Secured Afterward
Every clean-up finishes with your machine tidied and your security settings sorted — at no extra cost. Ongoing protection is available via our IT Security service.
Published Hourly Rates
We confirm the hourly rate before we start.
Related Services
Need help with something else? We've got you covered.
Virus & Malware Removal Across Canberra
On-site (and remote) virus and malware removal available right across the ACT and surrounds.
Frequently Asked Questions
Can’t see yours? Call 02 6188 9898.
How do I know if my computer has a virus?
Common signs include slow performance, constant pop-ups, programs behaving strangely, browser redirects and a disabled antivirus. If you're not sure, book a diagnosis — we'll tell you exactly what's going on before doing any work.
Do you come to me, or is it remote?
Both. We offer on-site visits to homes and offices across the ACT, with same-day often available, and we can also connect remotely for many infections — often the fastest way to get you sorted.
Can you remove ransomware?
We assess ransomware infections and clean the machine so it's safe to use again. Decryption isn't always possible, but we can often recover data and always make sure the threat is gone. For lost files, see our Data Recovery service.
I fell for a fake "tech support" pop-up or call — what now?
It happens to plenty of people. We cut off any remote-access tools the scammers installed, scan for anything left behind, and help you change passwords and secure accounts. The sooner you call, the better.
Will I lose my files during removal?
We make every effort to preserve your files. In most cases they stay intact after removal. If there's any risk, we'll talk through backup options with you first.
How long does virus removal take?
Most virus and malware removals are completed in 1–2 hours. Deep or complex infections may take longer, and we'll let you know upfront if that's the case.
Can you remove viruses from Macs?
Yes — Macs get malware too. We remove threats from both Windows and macOS systems. For other Mac issues, see our Computer Repairs service.
Can you stop it happening again?
After every clean-up we update your software and tidy your security settings. For ongoing protection — antivirus, firewalls, backups and scam awareness — take a look at our IT Security service.
Need a Hand With Your Tech?
Book a Canberra technician online, or call and we’ll point you to onsite or remote.