Your Local IT Department — On-Site Across the ACT
IT Support & Services in Canberra
Friendly, on-site IT support for Canberra homes, home offices and small businesses. From a single slow laptop to a whole-office network, Microsoft 365 and a new-PC rollout — we're the local team you call instead of hiring your own IT department. On-site across the ACT, same-day where we can.
IT support, at a glance
Onsite or remote, across Canberra
Geeks IT Canberra provides on-site and remote IT support for homes, home offices and small businesses across the ACT and Queanbeyan. That covers slow computers, networks, Microsoft 365, new-PC rollouts and managed IT plans. One local team and one phone number for whatever stops working.
- Area
- Canberra, the ACT and Queanbeyan
- Service
- Onsite and remote
- Price
- $205/hr onsite, $125/hr remote
- Booking
- Book online or 02 6188 9898
The IT Headaches We Sort Out Every Day
Whether it's the kitchen-table laptop or a five-desk office, these are the everyday tech jobs Canberra people call us about.
"My Computer Is Crawling"
Slow boots, freezes and the spinning wheel of doom. We tune up, clean out and upgrade Windows PCs and Macs so they feel quick again — for home and office alike.
No One to Call When Tech Breaks
Too small to need a full-time IT person, too busy to fix it yourself? We become your on-call IT department — one number for whatever stops working.
Email & Microsoft 365 Won't Behave
Locked-out mailboxes, sync errors, a new domain to set up or a 365 migration to run — we get email, calendars and Teams working across all your devices.
The Printer Has Won Again
Printers, scanners and peripherals that won't connect, drop off the WiFi or jam on cue. We get them talking to every computer in the house or office and keep them there.
New PCs & Setups to Roll Out
Bought new laptops, hired new staff or moving offices? We supply, set up and migrate your data, apps and accounts so everyone's productive from day one.
Files, NBN & Cloud All Over the Place
Documents on three different drives, a flaky NBN connection or shared files no one can find? We tidy up file sharing, cloud storage and connectivity so it just works.
Our Canberra IT Support Services
Day-to-day IT support, projects and maintenance for homes, home offices and small business across the ACT. One local team, one phone number, everything covered.
Managed IT & Maintenance Plans
Ongoing care for your computers, network and software with regular check-ups, updates and patching. Predictable monthly support that keeps problems from piling up.
Helpdesk & Remote Support
Quick help over the phone or via secure remote session for the everyday "how do I…?" and "it's stopped working" moments — often sorted without a visit.
On-Site Support & Callouts
When it needs hands-on attention, a local technician comes to your home or office anywhere in the ACT to diagnose and fix it in person.
New PC & Mac Setup & Migration
Supply, set up and configure new computers, then move your files, apps and accounts across cleanly. Old machine to new with nothing left behind.
Microsoft 365 & Email
Mailbox setup, domain and DNS, Outlook, Teams, OneDrive and SharePoint, plus full 365 and Google Workspace migrations done with minimal disruption.
Printers & Peripherals
Printers, scanners, webcams, docks and monitors set up and shared across every device — and the recurring paper-jam gremlins finally put to rest.
Servers, Cloud & NBN
File servers, NAS storage, cloud file sharing and reliable NBN connectivity. We get your data shared safely and your office connected end to end.
Small Business & Home Office IT
Workstation rollouts, user accounts, shared drives and software setup for growing teams and people working from home — IT that scales as you do.
How It Works
Getting the right IT help shouldn't be hard. Three easy steps to tech that just works.
Tell Us What's Up
Book online or call and describe the problem in plain English. We'll let you know whether it's a quick remote fix or needs an on-site visit.
We Sort It Out
Remotely or at your door across the ACT, a friendly local technician diagnoses the issue and fixes it — with the cost agreed before we start.
Stay Supported
Keep us on call for the next hiccup, or move to a maintenance plan so we keep your tech healthy and head off problems before they bite.
Why Canberra Chooses Geeks IT
We're the local IT team that turns up, explains things plainly and charges fairly — for households and businesses alike.
Local ACT Technicians
Local technicians who come to you across Belconnen, Gungahlin, Tuggeranong, Woden, Weston Creek and the inner suburbs.
No Jargon, Just Plain English
We explain what's wrong and what we'd do in language anyone can follow — no baffling tech-speak, no being talked down to.
Upfront, Fair Pricing
We confirm the hourly rate before we start. No surprise invoices, no padding the bill, and no charging premium rates for a brand name.
One Team for All Your Tech
Computers, networks, email, printers, servers and cloud — handled by the same people who already know your setup. No juggling three suppliers.
IT Support for Every Canberran
From a single home laptop to a busy office, our IT support scales to fit you.
Homes & Families
Everyday computer, WiFi and device help
Home Offices
Reliable setups for working from home
Small Businesses
Your outsourced IT department
Sole Traders
Practical IT help that fits a tight budget
Not-for-Profits
Budget-friendly IT for community groups
Seniors & First-Timers
Patient, friendly help at your pace
IT Support Built for the Way Canberra Works
Practical, on-site IT shaped by a city that runs on its computers.
Canberra isn't like other cities. A large share of local work happens inside home offices, sole-trader consultancies and small businesses that support government departments — so uptime and security aren't optional extras. A dead laptop or a locked Microsoft 365 account on a deadline day is a genuine problem, which is why we give you a single local number to call and a technician who can be on-site or remote in a hurry.
For small businesses we act as your outsourced IT department: managed maintenance, security patching, backups, email and Microsoft 365 administration, new-starter setups and the everyday "the printer's won again" jobs — without the cost of hiring in-house. For home offices and contractors we keep your machine, network and cloud tidy, secure and fast so you can get on with the work.
We cover the whole ACT — Belconnen, Gungahlin, Tuggeranong, Woden, Weston Creek, the Inner North and South, and Queanbeyan — in plain English, with published rates and no lock-in.
Related Services
Other ways our Canberra team can help.
Service Areas
On-site IT support across Canberra and the surrounding region.
Frequently Asked Questions
Everything you need to know about our IT support and services across Canberra. Can’t see yours? Call 02 6188 9898.
What kinds of IT support do you provide?
Pretty much anything tech. Computer and laptop help, WiFi and networking, Microsoft 365 and email, new PC and Mac setup and migration, printers and peripherals, servers, cloud and NBN, plus ongoing managed IT and maintenance for small businesses. If it plugs in or connects, we can usually help.
Do you support both homes and businesses?
Yes. We help Canberra households, home offices, sole traders and small businesses across the ACT. For a home it might be a one-off fix; for a business we can act as your outsourced IT department with a maintenance plan and a single number to call.
Do you come on-site or work remotely?
Both. Many issues we can solve quickly over a secure remote session, which is fastest and cheapest. When a job needs hands-on work — networks, printers, new setups or hardware — a local technician comes to your home or office anywhere across the ACT.
Can you set up Microsoft 365 and migrate our email?
Absolutely. We set up Microsoft 365 and Google Workspace, configure mailboxes, domains and DNS, and run full email migrations. We also get Outlook, Teams, OneDrive and SharePoint working across all your devices with as little downtime as possible.
Can you help us set up new computers for the office?
Yes. We supply, set up and configure new PCs and Macs, create user accounts, install your software and migrate files and settings from the old machines — so your team is up and running from day one. We can do a single machine or a whole-office rollout.
Do you offer ongoing IT maintenance plans?
We do. Managed IT plans give small businesses predictable monthly support with regular check-ups, updates and patching, plus priority helpdesk and on-site response. It keeps small problems from turning into big, expensive ones.
How much does IT support cost?
For one-off jobs we give you a clear price before we start, so there are no surprises on the invoice. For ongoing support we tailor a maintenance plan to your number of users and what you need covered, so you only pay for what's right for you. Just book online or call for a quote.
Which parts of Canberra do you cover?
All of it. We provide on-site IT support right across the ACT — Belconnen, Gungahlin, Tuggeranong, Woden Valley, Weston Creek, the Inner North (Civic and Dickson), the Inner South (Kingston and Manuka) and out to Queanbeyan. Give us your address and we'll be there.
Do you offer managed IT support for small businesses in Canberra?
Yes. Our managed IT plans give Canberra small businesses a complete outsourced IT department — proactive maintenance, security patching, backups, Microsoft 365 and email administration, new-starter setups and ongoing helpdesk support — for a predictable monthly fee. You get one local number to call instead of chasing different providers, and we right-size the plan to how many staff and devices you run.
Can you support remote and home-office workers across the ACT?
Absolutely — it's a big part of what we do in Canberra. We set up and secure home-office machines, fix the VPN, NBN and WiFi issues that disrupt remote work, sort Microsoft 365 and email, and provide fast remote support so a problem at home doesn't cost you a workday. On-site callouts are available anywhere across the ACT when hands-on help is needed.
Need a Hand With Your Tech?
Book a Canberra technician online, or call and we’ll point you to onsite or remote.