IT Services in Canberra
Computer repairs, IT support, networks and setup across Canberra and the ACT. $205/hr on site, no call-out fee.
Everything we do
One flat rate across all of it — $205/hr on site, $125/hr remote.
Computer Repairs
Slow PCs, crashes, hardware faults and won’t-start diagnosis.
Laptop Repairs
Batteries, overheating and performance. Screens referred to a specialist.
Apple Mac Support
Slow Macs, macOS problems, won’t-boot fixes and data transfer.
Virus & Malware Removal
Pop-ups, browser hijacks and scam clean-up.
Data Recovery
Files off drives that will not open, including from dead machines.
IT Security
Practical protection for home and small business.
Remote Support
Plenty of problems do not need anyone in the room. We connect securely to your screen, fix it while you watch, and you p…
Business IT Support
Small offices rarely need a full-time IT department. They need someone who answers, knows the setup, and turns up when s…
Email Setup & Troubleshooting
Email breaks in a small number of predictable ways. Most of them are fixable in one session once you know which one you …
Network & WiFi Setup
A wifi problem is rarely the internet. It is usually where the router sits, what it is set to, and how far the signal ha…
Printer Setup
Printers fail in ways that look mechanical and usually are not. Most of what we see is drivers, network settings or scan…
New Device Setup
The gap between a new device out of the box and a device that actually has your things on it is where most of the frustr…
Tech Help for Seniors
No jargon, no rushing, and no making anyone feel silly for asking the same question twice. We come to you and work at yo…
Backup & Data Transfer
Most people discover their backup does not work on the day they need it. We set one up that runs on its own, then test t…
FAQs
The questions we get asked most often, answered plainly. If yours is not here, call us and ask.…
What it costs
| Service | Our rate | What that covers |
|---|---|---|
| On-site, any day | $205/hr | One flat rate, one-hour minimum, no call-out fee |
| Remote support | $125/hr | Secure remote session — no visit needed |
| Same-day service | No surcharge | Included as standard, subject to availability |
| Parts | Quoted upfront | Quoted separately for your approval before ordering |
Where we come out to
Book a Canberra technician
$205/hr on site, $125/hr remote, no call-out fee and no fix, no fee.
Book OnlineService scope: we diagnose hardware faults and handle batteries, software, data, networking and setup. Physical screen, keyboard, charging-port and hinge replacement we refer to a specialist. Pricing shown is our own published rate, current as at August 2026. Any parts are quoted separately for your approval.