WiFi and Network Setup in Canberra
A wifi problem is rarely the internet. It is usually where the router sits, what it is set to, and how far the signal has to travel.
What we help with
A wifi problem is rarely the internet. It is usually where the router sits, what it is set to, and how far the signal has to travel.
Dead spots and dropouts
We measure signal where you actually use it — not next to the router — then fix placement, channel and band.
Mesh and range extenders
Choosing the right one and putting it in a place that helps rather than halving your speed.
New connection setup
Getting a new NBN or fixed-wireless service working properly, including the router the provider sent.
Wired where it matters
A cable to the desk, the TV or the office is often the fix that a second access point is not.
What it costs
No call-out fee, and the same rate on weekends and public holidays.
| Service | Our rate | What that covers |
|---|---|---|
| On-site, any day | $205/hr | One flat rate, one-hour minimum, no call-out fee |
| Remote support | $125/hr | Secure remote session — no visit needed |
| Same-day service | No surcharge | Included as standard, subject to availability |
| Parts | Quoted upfront | Quoted separately for your approval before ordering |
Common questions
Sometimes, but often not. We test the line speed and the wifi speed separately so you know which one to complain about before you spend money.
It can, if the nodes go in the right places. We will tell you honestly if a cable or a router move would do more for less.
We can advise on what to buy, and any parts are quoted separately before anything is ordered.
Where we come out to
On-site support right across Canberra and the ACT.
Book a Canberra technician
$205/hr on site, $125/hr remote, no call-out fee and no fix, no fee.
Book OnlineService scope: we diagnose hardware faults and handle batteries, software, data, networking and setup. Physical screen, keyboard, charging-port and hinge replacement we refer to a specialist. Pricing shown is our own published rate, current as at August 2026. Any parts are quoted separately for your approval.